Welcome to the VYPER website (the “Site“) provided to you by VYPER.IO (which will be referred to herein as either “VYPER”, “we”, “us” or “our”). The Site and any related services, modules, functions, software or platforms (collectively, the “Services”) were created by us in order to provide you a much easier way to run competitions on your website & social networks. These VYPER Terms & Conditions (the “Terms”) constitute a set of rules by which we operate such Services.
2. Registration and Access
In order to access the Services, you must first subscribe to use them by providing complete information requested and setting up a username and password. The information provided can be updated at any time by accessing your VYPER account options page.
Based on the specific package you choose, you may grant account access to additional users in your organization. and specify the type of access each user shall have as part of the Services. Upon signing into their account and using the Service, all such users shall also become subject to these Terms and each such account user will be responsible for the activity that occurs through their account and information shared.
We urge you to keep your account password secure and to always log-off from the Services when leaving your computer unattended. We strongly recommend notifying us immediately of unauthorized use of your account or of any related security breach by writing to us at [email protected].
3. Fees and Billing
By opening a subscription-based paid account with VYPER, you agree to timely pay all charges incurred by your account, including applicable taxes, in accordance with billing terms in effect at the time the charge becomes payable. If payment cannot be charged to your credit card or the charge is returned for any reason, VYPER may suspend or terminate your account.
In the case that your campaign goes over the email or tracked revenue limit, you will automatically be assessed an overage fee. By signing up you agree to pay these fees.
The current overage fee is $35 for 10k extra participants or $10k more revenue generated by VYPER.
We reserve the right to change the amount of, or basis for determining, any fees or charges for services we provide, and to institute new fees, charges or terms effective upon prior notice to customers (which may be sent by email to the address you have most recently provided us).
You are responsible for managing your plan, if you wish to cancel your account at any time for any reason, you may do so by switching your plan in the back-end of our software. Failure to do this before the anniversary date will result in renewal of the plan for the current period. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, warranty disclaimers, indemnity and limitations of liability.
Within 15 days of your first payment, you can get a full no questions asked refund for any reason. Please contact us [email protected] with your email you used to sign-up and tell us that you’re seeking a refund. After 15+ days of your first payment, no further refunds will be issued.
Refunds are not permitted for overage charges for users who go over their plan limits.
Please note that asking for a refund causes the immediate deletion and cancellation of your account.
5. VYPER BETA Limitations
PLEASE NOTE SOME THE SERVICES ARE CURRENTLY BEING PROVIDED IN THEIR BETA VERSION, THE FEATURES OF WHICH HAVE NOT BEEN FULLY IMPLEMENTED OR REFINED. AS WITH ANY BETA VERSION, THE SERVICES CURRENTLY CONSTITUTE A WORK IN PROGRESS AND AS SUCH, THERE MAY BE UNRESOLVED ISSUES. WHILE WE APPRECIATE YOUR PATIENCE DURING THIS FINALIZATION STAGE, WE ENCOURAGE YOU NOT TO USE THIS BETA VERSION OF THE SERVICES UNLESS YOU ARE COMFORTABLE USING BETA SOFTWARE AND UNDERSTAND THE IMPLICATIONS THEREOF.
Furthermore, please note that currently the Services were created with the intent to be used by users in North America. You may use the Services outside of such territories, but bear in mind that VYPER makes no representations that the Service is appropriate or available for such use.
6. Ownership of the Services Provided to You
The underlying platforms of the Services are either the proprietary property of VYPER or the proprietary property of our licensors or licensees. By subscribing to our Services, VYPER grants you a personal, revocable, non-assignable, and non-exclusive license to use the Services for the term of the subscription in accordance with the Terms, unless terminated earlier.
“VYPER” and other trademarks, slogans, service marks and trade names which appear via the Service are proprietary to VYPER. You shall not remove or alter any copyright notice, trademark or other proprietary or restrictive notice or legend affixed to any material provided by VYPER. Except as expressly set forth herein, no right, license, or interest to such trademarks are generated or granted hereunder.
Please note that VYPER facilitates companies running competitions which as a user you can enter. As an entrant you acknowledge that “Competition Owner” is fully responsible for ensuring that their competition complies with all applicable rules & regulations in the countries for which it is operating. VYPER is not responsible for; or liable for the failure of any Competition Owner to comply with these rules.
“Competition Owners” must also be responsible for ensuring that their competition fully complies with all rules & regulations of any social network or Third Party on which is it run. VYPER will not be held responsible for the loss of any data or accounts due to actions from Third Parties that relate to activity that is against their guidelines.
As VYPER can be used on any website in any country, by using VYPER you acknowledge that you are responsible for compliance with any local laws.
VYPER DOES NOT SPONSOR, ADMINISTER OR ENDORSE THE CONTENT OF ANY PROMOTION OR GIVEAWAY DISTRIBUTED THROUGH THE SITE UNLESS OTHERWISE STATED AND IS THEREFORE NOT LIABLE.
VYPER may require you to provide personally identifiable information in order to participate in certain promotions. In the event that you choose to provide personally identifiable information, you acknowledge and agree that VYPER may use any information you provide consistent with VYPER and these Terms of Service.
7. Technical Support
Technical support is provided to you by VYPER via email during regular business hours (i.e. Monday to Friday from 9AM CET to 5PM AEST) by sending your technical inquires to [email protected]. VYPER shall respond to via email to your support request within a reasonable time-period, generally within 1 business day.
8. Third Party Applications & Reliability
While the primary purpose of the Services is to aggregate third party websites, applications, interfaces and other materials (“Third Party Applications“), it should be made clear that VYPER does not own or control any of these. As VYPER serves only as collector of such Third Party Applications for your convenience, it does not in any way endorse, recommend or make any recommendations in relation to any such Third Party Applications. Similarly, while VYPER monitors the working condition of the connectors to such Third Party Applications and is committed to resolving any issues that may arise from a third party changing the login procedure of its application, it is not liable, nor can it be held responsible, for any changes or the inoperability of such Third Party Applications, whether temporary or permanent.
VYPER also assumes no responsibility for the content, guidelines, privacy policies, or practices of any third party and by using the Services you expressly relieve VYPER from any and all liability arising from your use of any Third Party Applications.
In the event of an issue, data breach, or problem with any 3rd party service, VYPER assumes zero responsibility for ANY issues that may arise due to your usage of the 3rd party service along with VYPER.
We recommend that all rules, regulations, and policies of any 3rd party tool or platform are complied with. VYPER will not take responsibility for the actions or set up of the user’s campaign.
9. Right to Shut Down, Deny or Limit Access, Remove Content
VYPER reserves the right to suspend or terminate your account at any time and for any or no reason at all, at our sole discretion. Accordingly, VYPER reserves the right to remove any user content, which is abusive, illegal, disruptive, or that otherwise fails to conform to our standards, and to limit or revoke your access in full or in part to the Services, in its sole discretion, at any time, and for any reason, including, but not limited to technical difficulties or violation of these Terms.
Customers of VYPER are responsible for making sure their website is meeting all regulations for their area of service/operation. For example, it is up to the customer to make sure they are following guidelines such as GDPR legislation.
Please note that ALL crypto-related contests are required to sign up for the Enterprise plan or above and be using their own custom subdomain, or risk getting your campaign turned off.
Accounts are not permitted for resale or ownership change and can be reviewed and revoked.
10. Your Feedback
While we welcome any feedback or comments from you, please note that any unsolicited ideas, feedback or suggestions pertaining to our business, such as ideas for new or improved products or technologies, website or tool enhancements, processes, materials, marketing plans or new product names, will automatically upon submission become the property of VYPER, without any compensation to you. While under no obligation to review such submissions or to keep such submissions confidential, VYPER may use or redistribute any such submission and its contents for any purpose and in any way it deems.
To provide such submissions or feedback, please email [email protected]
11. No Warranty
YOU ACKNOWLEDGE, THAT TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THAT THE SERVICES, THE SITE AND OTHER MATERIALS PROVIDED TO YOU UNDER THIS AGREEMENT ARE PROVIDED ON AN “AS IS” BASIS. USE OF THE SERVICES AND RELIANCE ON THE SITE CONTENT IS DONE SOLELY AT YOUR OWN RISK. VYPER DISCLAIMS ANY AND ALL WARRANTIES RELATING TO THE SERVICE, THE SITE, THEIR CONTENT AND OTHER MATERIALS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
WE DO NOT WARRANT THAT THE SITE OR THE SERVICES PROVIDED WILL BE ERROR-FREE, THAT ACCESS THERETO WILL BE UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE OUR SERVICES AVAILABLE ARE OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
12. Liabilities and Indemnities
You shall indemnify and save harmless VYPER and its directors, officers, employees, representatives and agents (“Related Parties”) against all demands, claims, actions, liabilities, losses, costs, damages or expenses whatsoever (including reasonable attorneys’ fees) (“Damages”) asserted against, imposed upon or incurred by VYPER and/or any of its Related Parties resulting from or arising out of any violation of these Terms by you or arising and related to your use of the Services.
THE CUMULATIVE LIABILITY OF VYPER FOR ALL CLAIMS RELATING TO THE SITE OR SERVICES, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT OR TORT, INCLUDING NEGLIGENCE, INTELLECTUAL PROPERTY INFRINGEMENT, STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU FOR THE SERVICES OR USE OF THE SITE.
VYPER WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR SIMILAR DAMAGES, THAT MAY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE OR THE SERVICES, WHETHER THE MATERIAL IS PROVIDED OR OTHERWISE SUPPLIED BY VYPER OR ANY THIRD PARTY.
13. Confidentiality and Privacy
14. VYPER User’s Obligations
All users who signup to VYPER and use our service are required to fulfill any promises, rewards, bonuses etc. that is promised to the users/entrants of a contest or any other VYPER tool. VYPER has zero tolerance for companies trying to deceive, trick or abuse anyone who interacts with our tools. Any disputes between an entrant/lead/email collected and a user of VYPER’s tools needs to be resolved between the two parties. VYPER does not take responsibility for resolving issues or any legal matters. Here are some resources from the FTC to learn more about legistation on giveaways and contests in the US.
(a) These Terms constitute the entire agreement between the parties concerning the subject matter hereof, replacing any prior agreements;
(b) You affirm that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms;
(c) Failure to enforce any provision will not constitute a waiver of that provision. If any provision is found unenforceable, it and any related provisions will be interpreted to best accomplish the unenforceable provision’s essential purpose.
(d) These Terms shall be governed by the laws of the United States, without giving effect to any principles of conflicts of laws thereof, and the eligible courts of California, shall have exclusive jurisdiction over all disputes between the parties. Nothing in this agreement limits a party’s ability to seek equitable relief.
(e) If you are looking for information on GDPR, read more on that here.